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Baylor BU Human Resources Benefits & Advantages Employee & Family Resources Employee Assistance Program (EAP)
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Employee Assistance Program

In This Guide

  • Employee Assistance Program Resources
  • Steps to Follow for Online Access as a First Time User
  • Program Features
  • Resources

Employee Assistance Program Resources

The Employee Assistance Program (EAP) offers free and confidential resources, assessments, counseling, referrals, and follow-up services to employees to support their personal and professional life. Baylor University provides full time faculty and staff (and their household family members) with the Employee Assistance Program (EAP). Once registered with the EAP, eligible faculty and staff can access useful information, world-wide news, interactive materials and services at any time, either online or via the mobile app.

Phone: 888-628-4844, TDD 800-697-0353

Steps to Follow for Online Access as a First Time User

  1. Enter this address in your Web browser: www.guidanceresources.com
  2. Select the 'Register' tab on the right side. 
  3. Enter the Organization Web ID when prompted: DLEAP
  4. You will be prompted to set up your user name, password, and security question as a first time user.

Program Features

EAP Counseling

Five (5) Face-to-face sessions with a local counselor for stress, depression, family and other issues **(5 sessions per person/per issue)

Unlimited telephone access

Upon calling the guidance resources services, a Member Advocate will speak confidentially with you to provide consultation, resources, an action plan and information needed to help address your concerns.

FamilySource®

Unlimited referral and resources for child care, elder care, education, relocation, daily living issues, etc.

LegalConnect®

Unlimited consultation with a ComPsych attorney, free 30 minute consultation with lawyer in your community, percent discount off services by lawyer. Coverage for parental rights, civil/criminal issues, divorce, etc.

FinancialConnect®

Unlimited consultation with a ComPsych CPA/CFP, referral to financial planner. Coverage for debt, credit card issues, tax issues, etc.

GuidanceResources® Online

Thousands of articles on helpful topics, tools and calculators, videos on various topics, searches by zip code for lawyers, childcare, nursing homes, discount programs, helpful monthly e-mail tip sheets. Examples include:

  • Wellness - addiction, emotional well-being, fitness and nutrition, personal growth, physical health, personal safety, stress and anger management
  • Relationships - childcare, divorce and domestic issues, eldercare, expanding a family, marriage and relationships, parenting, special needs and gifted children
  • Work & Education - career development, college and graduate school, in the workplace, K-12 school, manager guidance, military, personal development
  • Financial - consumer issues, debt and bankruptcy, estate planning and eldercare, insurance, personal finance, real estate, tax
  • Legal - consumer issues, criminal law, debt and bankruptcy, estate planning and eldercare, family law, insurance, lawyers and court, personal injury and health law, real estate, tax
  • Lifestyle - computers and electronics, food and beverage, going green, pets, planning an event, shopping and consumer rights, travel
  • Home & auto - buying and selling an auto, driver safety and education, home improvement and maintenance, home safety and security, moving
  • Health Care Navigation Resources
  • Writing a will
  • Training programs - online on/demand on topics like stress, communicating without conflict, relationships, personal finances and more
  • Multimedia resources - for E-books, mobile apps, podcasts, resource guides, slide shows, videos

Resources

  • EAP Summary (762.7 KB)

Baylor Human Resources

Putting People First.

Clifton Robinson Tower | Suite 200
700 S University Parks Dr
Waco, TX 76706

One Bear Place #97053
Waco, TX 76798

askhr@baylor.edu
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Baylor BU Human Resources Benefits & Advantages Employee & Family Resources Employee Assistance Program (EAP)
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      Back
      • Family and Medical Leave Act (FMLA)
      • Maternity and Primary Caregiver Leave
      • Paid Caregiver Leave
      • Paid Parental Leave
      • Timecards During University Closures
    • Employee & Family Resources
      Back
      • Adoption Assistance Program
      • Crisis Resources
        Back
        • Mental Health First Aid Course - Testimonials
      • Dual Career Assistance
      • Educational Assistance
      • Employee Assistance Program (EAP)
      • Expectant & New Parents
      • Surviving Spouse Benefits
    • Accommodations
      Back
      • Americans With Disabilities Act (ADA)
      • Lactation Accommodation
      • Texas Mother-Friendly Worksite
    • Baylor Advantages
      Back
      • Athletic Tickets
      • Baylor Bookstore
      • Baby Bear Program
      • Baylor Club at McLane Stadium
      • Baylor Theatre
      • Baylor Wellbeing
      • BearStand
      • Campus Dining Offerings
      • Campus recreation
      • Credit Union
      • Dell Store
      • Employee Assistance Program
      • Game Room
      • Waco Perks
      • Health Center
      • Martin Museum of Art
      • Massage Therapy
      • Mayborn Museum Complex
      • Parking
      • Personal Cell Phone Discounts
      • Real Appeal
      • School of Music
      • University Libraries
      • Vanguard Prep School Scholarship
    • Benefit Forms
    • Benefitfocus Login
  • Manage & Lead
    Back
    • Getting Started
      Back
      • Core Commitments
      • Leadership Commitments
    • Management Toolkits & Guides
      Back
      • Exempt vs. Non-exempt
      • Faculty Performance Process
      • How to Approve Timecards in Ignite
      • Managing Performance Year-Round
      • One on One Resources
      • Performance Helpers
      • Performance Improvement Plan
      • Performance Review Process - Manager Guide
      • Recruiting and Hiring Staff
      • Second-Level Managers: What are they and what do they do?
    • Staff Performance Review Process
    • Hybrid/Remote Work Resources
      Back
      • Manager Tools for Remote Work
      • Managing Alternative Work Arrangements
      • Practical Tips for Managing Remote Workers
      • Practical Tips for Working at Home
      • Professional & Leadership Development when Working Remote
      • Video Meeting Tips
    • Additional Resources
      Back
      • Academic Administrative Resource Center
      • Sabbaticals, Research Leaves, and Grants
      • System Instructions & Access Questions
      • Tuition & Teaching
        Back
        • Staff Teaching
  • Learn & Grow
    Back
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      Back
      • Available Course Listings
      • Course Creation
      • Lifelong Learning Program
      • Continuing Education Program
    • Career Tools
      Back
      • Academy for Teaching and Learning (ATL)
      • Ignite Learn
      • Faculty Development
      • LinkedIn Learning
      • RightNow Media @ Work
      • University Calendar
    • Educational Assistance
      Back
      • Tuition Remission
      • Tuition Reimbursement
    • LinkedIn Learning
    • Professional Wellbeing
  • Contacts & Resources
    Back
    • Engage with HR Contacts
      Back
      • askHR
      • HRC - Human Resources Consultants
        Back
        • HRC Contact List
      • Faculty Senate and Staff Council
      • Office of the Provost
      • Baylor Organizational Chart
      • Baylor Round Table
    • ERG - Employee Resource Groups
      Back
      • Black Faculty & Staff Association (BFSA)
      • Latinx Faculty & Staff Association (LFSA)
    • Hybrid/Remote Work Resources
    • Policies & Postings
      Back
      • Fraud alert: Unemployment Claims and Identity Theft
      • Required Annual Notices
      • State Employment Law Postings
    • Workplace Concerns and Disclosures
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    • Additional HR Resources
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