Crisis, Health and Financial Resources
Want to know more about virtual healthcare, are you concerned about retirement funds, or do you want to know more about resources to help you or your family with counseling, crisis intervention, or legal concerns? Extensive information provided about Baylor benefits is available at www.baylor.edu/hr/benefits, but the information below is a great place to get started.
Counseling, Legal and Crisis Intervention Resource
The Employee Assistance Program (Emotional Wellbeing Solutions) at Baylor University supported by Optum Health beginning December 1, 2023, is a confidential information and counseling service provided as a benefit to you and your household members at no extra cost to eligible Baylor faculty and staff. Baylor University provides full time faculty and staff (and their household family members) with this EAP to support their personal and professional life. Five (5) in person or virtual sessions with a counselor for a variety of issues. Call 866.248.4096 to take advantage of this confidential resource for you and your family.
Medical Resources
NOTE: Beginning January 1, 2023, Baylor's preferred telehealth/telemedicine provider will be Teladoc. See below for more information.
Why Teladoc?
- Virtual office visits for non-emergency care
- Connect by phone, video or mobile app
- 24/7 assistance in 10 minutes
- A network of qualified family physicians
- Prescriptions sent to your pharmacy
- Low-cost alternative to ER or urgent care
General Health
- Colds or Flu
- Allergies
- Strains and Sprains
- Digestive Issues
- Sinus Problems
- Pediatric Care
Specialty Care
- Dermatology (skin conditions)
- Behavioral Health Therapy
Get a Consult
- Visit Teladoc.com
- Call 1.800.Teladoc (835.2362)
Retirement Resources
CAPTRUST
Baylor has partnered with CAPTRUST to provide you with independent financial advice for your Baylor Retirement Plan and Baylor 457b Plan account at no cost to you. To schedule a virtual one on one meeting with a CAPTRUST Participant Advisory Services (PAS) representative, please follow this link. Schedule an Appointment.
For additional appointment times and resources, please contact CAPTRUST at 800-967-9948 or visit them at www.captrustadvice.com.
TIAA
TIAA serves Baylor University as the sole record-keeper for the Baylor Retirement Plan and Baylor 457(b) Plan. TIAA provides individual financial counselors to support plan participants at no cost. In addition, TIAA offers webinars for anyone who may be interested in becoming more financially savvy about planning for retirement. Call TIAA at 800.842.2252 or go to www.tiaa.org/baylor to schedule a meeting with a TIAA advisor. Webinars can be accessed at www.tiaa.org/webinars.
Compassion Fund
The Baylor Family Compassion Fund was created to help members of the Baylor Family in times of need. If you know someone who needs assistance - Baylor faculty, staff, official retiree, or vendor partner - please direct them to the By-Laws and the Application for Assistance.
Suicide Prevention Resources
The best way to learn about suicide prevention is to know the resources available to you. Please use the following resources to learn more about suicide prevention.
