Mental Health Resources for Faculty & Staff
Members of the Baylor Medical Plan can find therapists, psychiatrists and in-network clinics.
Step 1: Log into www.UMR.com
Step 2: Click on Find A Provider
Step 3: Click on Behavioral Health Directory
The Optum EAP offers in-person, telephone, and digital support options, including:
• Face-to-Face Counseling: 5 visits per event per year with a network clinician.
• Financial Coaching: Free 60-minute consultation with a financial coach per financial issue.
• Legal Counseling and Mediation Services: Free 30-minute consultation with a network attorney or mediator per legal issue. Ongoing services provided at a 25% discount.
• Optum ID Theft Assist: Free 60-minute consultation with a Fraud Resolution Specialist.
• Digital Self-Care Tools: Access resources at liveandworkwell.com or via the Optum Assist app.
• Talkspace App: Reach out to your EAP provider anytime via text, voice, or video messages, or schedule a live video session when needed.
• AbleTo App: Personalized content and tools curated for you based on your responses to an optional assessment.
• Virtual Visits: Secure, confidential video visits with EAP providers who can help with anxiety, depression, and other mental health concerns.
To access the EAP, call 1-866-248-4096 or visit liveandworkwell.com using company access code: Bears.
The Optum Assist, Talkspace, and AbleTo mobile apps are available in the App Store or Google Play.
TELADOC
Available to members of the Baylor University Medical Insurance Plan (UMR)
PPO members will pay a $54 copayment and plan pays 100% thereafter for Behavioral Health;
HDHP members will first meet their deductible, then:
◦ Psychiatrist Initial visit - $225.00
◦ Psychiatrist ongoing visit - $105.00
◦ Non-Psychiatrist visit - $95.00
◦ After the deductible is met, the plan will pay at 100%
Access TELEDOC at 800.835.2362 or go to teledoc.com
Mental Health First Aid Training for Faculty and Staff
This skills-based training course teaches Faculty and Staff about mental health and substance-use issues. Participants will learn how to Identify, Understand, and Respond. This is CPR for mental health and substance-use. Enroll in this free training program through Ignite.
Rightnow MEDIA @WORK
FREE Faith-based video library with access on demand from any web enabled device Virtual resources that promote Leadership, Work as Worship, and more…
Create your RightNow Media account
Pastoral Care
Campus chaplains are available to faculty and staff when questions need asking, directions need discerning, and wounds need healing.
Call 710.3517 or drop by the Spiritual Life Center.
Catapult Health – Virtual Checkup
FREE to members of the Baylor University Medical Insurance Plan
You may complete a virtual checkup that includes a virtual consultation with a board-certified Nurse Practitioner
Virtual checkups include depression screening, medication review and a comprehensive personal health report
Get started at virtualcheckup.com/Baylor.
Drug and Alcohol Counseling and Treatment Resources for Faculty and Staff
Beauchamp Addiction Recovery Center
Email: barc@baylor.edu
Phone: 254.710.7092
Crisis Resources - Waco
Baylor Police Department: 254.710.2222
MHMR Crisis Center: 254.867.6550
MHMR 24-Hour Emergency/Crisis Number: 254.752.3451
Hospitals - Waco
Providence Hospital: 254.751.4000
Baylor Scott & White Health Center: 254.202.2000
National Resources
Suicide and Crisis Lifeline: Dial 988
National Hope Network Hotline: 1-800-SUICIDE (1.800.784.2433)
National Suicide Prevention Lifeline: 1.800.273.TALK (1.800.273.8255)
Psychology Today – Find a Therapist
National Alliance on Mental Illness
Anxiety & Depression Association of America
American Foundation for Suicide Prevention
National Association of Anorexia Nervosa and Associated Disorders
Substance Abuse and Mental Health Services Administration
Faculty and Staff Resources to support Students
