Mental Health Resources for Faculty & Staff

April 19, 2024

Members of the Baylor Medical Plan can find therapists, psychiatrists and in-network clinics. 

Step 1:  Log into 

Step 2:  Click on Find A Provider 

Step 3:  Click on Behavioral Health Directory 


Employee Assistance Program 

The Optum EAP offers in-person, telephone, and digital support options, including:  

• Face-to-Face Counseling: 5 visits per event per year with a network clinician.  

• Financial Coaching: Free 60-minute consultation with a financial coach per financial issue.  

• Legal Counseling and Mediation Services: Free 30-minute consultation with a network attorney or mediator per legal issue. Ongoing services provided at a 25% discount.  

• Optum ID Theft Assist: Free 60-minute consultation with a Fraud Resolution Specialist.  

• Digital Self-Care Tools: Access resources at or via the Optum Assist app.  

• Talkspace App: Reach out to your EAP provider anytime via text, voice, or video messages, or schedule a live video session when needed.  

• AbleTo App: Personalized content and tools curated for you based on your responses to an optional assessment.  

• Virtual Visits: Secure, confidential video visits with EAP providers who can help with anxiety, depression, and other mental health concerns. 


To access the EAP, call 1-866-248-4096 or visit using company access code: Bears.  

The Optum Assist, Talkspace, and AbleTo mobile apps are availabe in the App Store or Google Play. 



  • Available to members of the Baylor University Medical Insurance Plan (UMR) 

  • PPO members will pay a $54 copayment and plan pays 100% thereafter for Behavioral Health; 

  • HDHP members will first meet their deductible, then:  

   ◦ Psychiatrist Initial visit - $225.00 

   ◦ Psychiatrist ongoing visit - $105.00 

   ◦ Non-Psychiatrist visit - $95.00 

   ◦ After the deductible is met, the plan will pay at 100% 

Access TELEDOC at 800.835.2362 or go to 




Mental Health First Aid Training for Faculty and Staff 

This skills-based training course teaches Faculty and Staff about mental health and substance-use issues.  Participants will learn how to Identify, Understand, and Respond.  This is CPR for mental health and substance-use.  Enroll in this free training program through Ignite.   


Rightnow MEDIA @WORK 

FREE Faith-based video library with access on demand from any web enabled device Virtual resources that promote Leadership, Work as Worship, and more… 

Create your RightNow Media account 


Pastoral Care 

Campus chaplains are available to faculty and staff when questions need asking, directions need discerning, and wounds need healing. 

Call 710.3517 or drop by the Spiritual Life Center. 


Catapult Health – Virtual Checkup 

  • FREE to members of the Baylor University Medical Insurance Plan  

  • You may complete a virtual checkup that includes a virtual consultation with a board-certified Nurse Practitioner 

  • Virtual checkups include depression screening, medication review and a comprehensive personal health report 

  • Get started at


Drug and Alcohol Counseling and Treatment Resources for Faculty and Staff 


Beauchamp Addiction Recovery Center 


Phone:  254.710.7092 


Crisis Resources - Waco 

Baylor Police Department:  254.710.2222 

MHMR Crisis Center:  254.867.6550 

MHMR 24-Hour Emergency/Crisis Number:  254.752.3451 

Hospitals - Waco 

Providence Hospital:  254.751.4000 

Baylor Scott & White Health Center:  254.202.2000 


National Resources 

Suicide and Crisis Lifeline:  Dial 988 

National Hope Network Hotline:  1-800-SUICIDE (1.800.784.2433) 

National Suicide Prevention Lifeline:  1.800.273.TALK (1.800.273.8255) 

Psychology Today – Find a Therapist 

National Alliance on Mental Illness 

Anxiety & Depression Association of America 

American Foundation for Suicide Prevention 

National Association of Anorexia Nervosa and Associated Disorders 

Substance Abuse and Mental Health Services Administration 

Alcoholics Anonymous 

Narcotics Anonymous 


Faculty and Staff Resources to support Students 

Baylor Counseling Center 

Referral Guide / Quick Tips